Privacy Policy

HondoGO Privacy and Data Policy

Effective Date: 3/1/2025

At HondoGO, we take your privacy and the protection of your personal data seriously. This Privacy and Data Policy explains how we collect, use, and protect your information when you use our services, including our website https://hondogo.com (the "Website") and the HondoGO mobile app (the "App") (collectively, "Services"). By using our Services, you agree to the terms of this Privacy and Data Policy.

1. Information We Collect

We collect information from you in the following ways:

A. Personal Information
When you use our Services, we may collect personal information, including but not limited to:

• Contact      information (name, email address, phone number, billing address)
• Account      information (user ID, password, account preferences)
• Payment      information (credit card details, payment history)
• Usage      information (charging session details, location data, device information,      app usage, and technical data)

B. Automatically Collected Information
We automatically collect information about your use of our Services, including:

• Device data:      information about the device you use to access our Services (e.g., type of      device, operating system, IP address, mobile device ID)
• Usage data:      information on how you interact with our Services, including pages viewed,      search queries, and session times
• Location data:      when you use the HondoGO app or our services, we may collect location      information to provide our charging station location services

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and      improve our Services
• To process      transactions and manage billing
• To customize      and personalize your experience with our Services
• To communicate      with you, including for customer support, marketing, and service updates
• To detect,      prevent, and address technical issues
• To comply with      legal obligations and enforce our agreements

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service      Providers: We share information with trusted third-party service providers      who help us operate and improve our Services, including payment      processors, data storage providers, and customer support platforms.
• Business      Transfers: If HondoGO is involved in a merger, acquisition, or asset sale,      your personal data may be transferred.
• Legal      Compliance: We may disclose your information if required to do so by law or in      response to valid legal processes (e.g., a court order, subpoena, or      government request).
• With Your      Consent: We may share your information with third parties when you      explicitly consent to such sharing.

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your information, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Your Choices and Rights

You have several rights regarding your personal information:

• Access: You can      request access to the personal information we hold about you.
• Correction: You can      update or correct your personal information through your account settings      or by contacting us.
• Deletion: You can      request the deletion of your personal information, subject to legal      obligations.
• Opt-out of      Marketing: You can opt out of receiving marketing communications by following      the unsubscribe instructions in our emails or by contacting us directly.
• Cookies and      Tracking Technologies: You can adjust your browser      settings to block cookies, but doing so may limit your ability to use      certain features of our Services.

6. Opt-Out

If you no longer wish to receive marketing communications from us or wish to limit how we use your personal data, you can opt-out by:

• Clicking the      “unsubscribe” link in any marketing email we send you.
• Contacting us      directly at contact us directly at the details below to request that we      remove your email address from our marketing lists.
• Managing your      account preferences directly through your account settings in the App or      Website.

For location-based services, you may also opt-out by disabling location services in your mobile device settings or through your account preferences in the App.

Mobile Opt-In and Data Sharing

When you opt in to receive communications via your mobile device, such as SMS or push notifications, we will only use your mobile information to deliver the requested communications. We will not share, sell, rent, or otherwise disclose your mobile opt-in data (including phone numbers and messaging consent) with any third parties or affiliates for marketing or promotional purposes. Your data will be used solely to support your relationship with HondoGO and to provide the services you have requested.

Please note that while you can opt-out of marketing communications, we may still send you important updates related to your account or essential service notifications that are necessary for providing our Services.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with our Services. These technologies allow us to remember your preferences, analyze usage, and improve the functionality of our Services. You can control cookie settings through your browser.

8. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by HondoGO. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

9. International Data Transfers

If you are accessing our Services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

10. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

11. Changes to This Privacy and Data Policy

We may update this Privacy and Data Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy and Data Policy or our data practices, please contact us at:

HondoGO
100 First Stamford PI, Suite 330
Stamford, CT 06902
Email: info@hondogo.com
Phone: +1 (203) 930-2200